Service maintenance and installation

Service and Support

Lending a helping hand

When you need support, we are here to help

Service & Support 

If you have any questions about your lifting equipment or would like to know more about preventive maintenance: contact our support team. 

 Service maintenance and installation

Before we start supporting you, we like to receive the following information:

  • Company name and address
  • Contact person, phone number, e-mail address
  • Serial number on the product
  • Error description
  • If the matter concerns a warranty repair, including information when the product was delivered to you
  • If you would like a quotation prior to any service, maintenance, or repair job

If you are instructed to return the product, Pronomic will conduct a basic service according to valid price lists (except in warranty repair issues) and send a document which you need to attach to the product. Remember to include accessories like battery charger, remote control, etc. with the delivery. 

Return address: Pronomic AB, Bäckvägen 18, SE-192 54 Sollentuna, SWEDEN. 

You can also mail the information to us