Support
If you have any questions about your lifting trolley or would like to know more about preventive maintenance, contact our support.
Contact us
If your lifting trolley is not working, we start by jointly assessing the scope of your problem. We then determine whether the lifting trolley, tool or the entire solution should be sent to us for service. In some cases, we can send you a spare part with installation instructions.
Before we start supporting you we like to receive the following information:
- Company name and the return address.
- Contact person, phone number, e-mail address.
- Serial number on the product.
- Error Description
- Please state if the matter concerns a warranty repair, also include information when the product was delivered to you.
- if you would like to receive a price quote before we start to work on a service, maintenance or repair jobs, or i.
You can also mail the information to us.
If you are instructed to return the product, Pronomic will make a basic service according to valid pricelist (except in warranty repair issues) and send a document which you need to attach to the product. PLEASE dont forget to add accessories like battery charger, remote control etc, to the delivery.
Return adress: Pronomic AB, Bäckvägen 18, SE-192 54 Sollentuna, SWEDEN.
Manuals can be found below, for other languages you will find these on our French, German and Swedish pages.
Contact information
Open: Weekdays 08:00 – 16:00
Telephone: +46 8 – 544 706 60
Email: support@pronomic.se
Personal data policy
When you contact our support, we need to save your personal data. Read details of how we work \with our Personal Data Policy – click here.
Dokument
- Manual ENG 325
- Manual ENG 175P 225P
- Manual ENG 130P
- Manual ENG 90P
- Manual ENG 90IE 90JE
- Manual ENG 70E 90E
- Manual ENG Wheel lifter
- Manual DAN 70E 90E
- Manual ESP 325P
- Manual ESP 175P 225P
- Manual ESP 130P
- Manual ESP 90P
- Manual ESP 90IE
- Manual ESP 70E 90E
- Manual FIN 325P
- Manual FIN 175P 225P
- Manual FIN 130P
- Manual FIN 90P
- Manual FIN 90IE
- Manual FIN 70E 90E
- Manual JAP 325P
- Manual JAP 175P 225P
- Manual JAP 130P
- Manual JAP 90P
- Manual ENG Telescopic mast 175P 225P
- Manual ENG Telescopic mast 90P 130P
- Manual ENG Expand&Turn
- Manual ENG Expand&Turn Light
- Manual ENG Squeeze&Turn
- Manual ENG Turn
- Manual ENG AutoUpDown