Service maintenance and installation

Lending a helping hand

Service and Support

When you need support, we are here to help

Service & Support 

If you have any questions about your lifting equipment or would like to know more about preventive maintenance, please contact our support team at 

Require service and support

 Service maintenance and installation

Before we start supporting you, we like to receive the following information:

  • Company name and address
  • Contact person, phone number, e-mail address
  • Serial number on the product
  • Error description
  • If the matter concerns a warranty repair, including information when the product was delivered to you
  • If you would like a quotation prior to any service, maintenance, or repair job

If you are instructed to return the product, Pronomic will conduct a basic service according to valid price lists (except in warranty repair issues) and send a document which you need to attach to the product. Remember to include accessories like battery charger, remote control, etc. with the delivery. 

Return address: Pronomic AB, Bäckvägen 18, SE-192 54 Sollentuna, SWEDEN. 

You can also mail the information to us